Telehealth Service

The same counselling experience from the comfort of your own couch!

As we have welcomed the online world into our lives the way we can access a counsellor has changed, virtual counselling is now a reality. The therapeutic relationship is one of the most important pieces in therapy and now we no longer have to look for a counsellor in our neighbourhood. We can stretch that search area farther to find a person we truly connect with.

Association of Cooperative Counselling Therapists of Canada (ACCT) Counsellor Directory
Psychology Today

Grab your favourite beverage, get cozy and let’s connect.

What to Expect

When you schedule an appointment a booking notification will be emailed to you. This email will confirm your appointment details and allow you to test your video and audio before your session.

You will receive 2 other reminder emails before your scheduled appointment. First, an email reminder 48 hours before your scheduled session. This setting can be changed in your personal Jane account to include other reminders including a text reminder.

Second, you will receive an email Appointment Reminder 30 minutes before your scheduled session that will have a link to access your confidential online room where you will meet with your counsellor.

Secure Telehealth

Jane App is used for all Tangible Connections online booking, record keeping and telehealth needs. Jane App is a company based in North Vancouver, BC with their servers located in Montreal. Their software is PIPEDA compliant and encrypted using 256 bit encryption to protect your privacy.

If you would like to learn more about Jane App’s Privacy Compliance and Telehealth Security please click here.